Voice Agent
Phone support, 24/7.
CUSTOMER SUPPORT AGENT
Support That Resolves — Not Just Responds.
An AI support agent that understands customers, checks your systems and solves issues start to finish, then hands off to your team when a person should step in.
- Helpdesk integration
- Order & account lookups
- Multilingual
- Human handoff
Tickets resolved by AI
0
%
Avg. resolution
0
seconds
0
%
Tickets resolved by AI
0
seconds
Avg. resolution
THE CHALLENGE
Is Your Support Team Overwhelmed?
More tickets shouldn’t have to mean longer waits and a burned-out support team.
Long wait times
Customers wait hours for simple answers.
Repetitive tickets
Same questions, over and over.
After-hours gaps
No support at night or on weekends.
Rising costs
Hiring can't keep up with growth.
Inconsistent answers
Quality depends on who answers.
Basic chatbots
Bots that annoy instead of help.
4.7/5
Customer satisfaction
OUR SOLUTION
A Support Agent That Gets Things Done
Grounded in your knowledge base and plugged into your systems, the agent sorts out real issues like refunds, order changes and bookings, all within your policies.
- Learns from your help center, macros and past tickets
- Looks up orders, accounts and subscriptions
- Follows your policies with approval limits
- Smooth handoff with full context to your team
WHAT'S INCLUDED
What's Included
Knowledge Grounding
Answers from your verified content.
System Actions
Refunds, changes and bookings.
Omnichannel
Chat, email, WhatsApp and voice.
Multilingual
Support in 30+ languages.
Smart Handoff
Escalates with full context.
Analytics
Resolution, CSAT and trends.
BENEFITS
Why It Matters for Your Business
0
%
Tickets resolved by AI
0
s
Avg. resolution time
-
0
%
Support costs
4.7/5
CSAT
HOW IT WORKS
How It Works
01
Connect
Helpdesk, knowledge and systems.
02
Train
Policies, tone and examples.
03
Test
Real tickets in a safe sandbox.
04
Launch
Go live with people watching.
TOOLS & TECHNOLOGY
Technology & Tools
Helpdesks
Ze
Zendesk
In
Intercom
Fr
Freshdesk
Go
Gorgias
Systems
Sh
Shopify
St
Stripe
Hu
HubSpot
Sa
Salesforce
USE CASES
Common Use Cases
Order status
Live tracking answers.
Refunds & returns
Within your policy limits.
Account help
Passwords, billing and plans.
Appointment changes
Reschedule automatically.
Product questions
Accurate, grounded answers.
Troubleshooting
Step-by-step guided fixes.
INDUSTRIES
Industries We Help
HOW WE WORK
Our Delivery Process
01
Discover
Goals, users and limits.
02
Plan
Scope, roadmap and KPIs.
03
Deliver
Sprints with a demo every week.
04
Launch
QA and launch support.
05
Improve
Measure and improve.
CASE STUDY
A Real Project, Real Results
FinTech
Customer Support Agent
An AI support agent that resolves 60% of tickets
“Customers get instant help at 2am, and our team spends their time on the conversations that really need empathy.”
60%
Resolved by AI
-45%
Costs
4.7
CSAT
FAQS
Frequently Asked Questions
Can’t find what you need? Our team is happy to help.
Still have questions?
Talk to a real person, not a bot.
Will customers know they're talking to AI?
We recommend being upfront, and customers can always ask for a person.
Which helpdesks do you support?
Zendesk, Intercom, Freshdesk, Gorgias, HubSpot and custom systems.
What if the agent doesn't know the answer?
It says so and passes the full conversation to your team.
How do you keep answers accurate?
We ground it in your content, add guardrails and keep evaluating it.
KEEP EXPLORING
Related Services
Give Your Customers Instant, Real Help.
See a demo of a support agent trained on your own help center.
- Free 30-min consultation
- Reply within 1 business day
- NDA on request
Talk to Arjun & the team
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