HELP CENTER
How Can We Help?
Straight answers to common questions about our services, process, pricing and support.
Categories
General
What does Avenix Technologies do?
We help businesses build (websites, apps, digital products), grow (SEO, marketing, branding) and automate (AI, AI agents, agentic AI), all with one accountable team.
Who do you work with?
Startups, small and mid-size businesses, enterprises, SaaS and e-commerce companies, and agencies that need a technology partner.
Where are you located?
Our core team is based in Ahmedabad, India, and we work with clients all over the world.
Do you work in our time zone?
Yes. We set overlap hours for calls and keep you updated async for the rest of the day.
Pricing
How do you price projects?
Fixed price when the scope is clear, or a monthly retainer for ongoing growth, support and AI operations.
Do you offer a free consultation?
Yes. It's a free 30-minute call where we learn your goals and suggest next steps.
What payment terms do you use?
Usually milestone payments for projects and monthly billing for retainers.
AI Agents
What can an AI agent do for my business?
Handle support, qualify leads, book meetings, process documents and more, taking real actions inside your systems.
Is AI safe to use with our customer data?
Yes. We use enterprise-grade providers, no training on your data, plus access controls and audit logs.
How long does it take to launch?
A first production agent usually takes 4–8 weeks.
Support
Do you provide support after launch?
Yes. Our maintenance and support plans come with committed response times.
How do we request changes?
Through a shared board or Slack channel, and we prioritize them with your team each week.
Didn't Find Your Answer?
Ask us anything. A real person will reply within one business day.
- Free 30-min consultation
- Reply within 1 business day
- NDA on request
Talk to Arjun & the team
Usually replies in a few hours